Important FAQs regarding the Member Referral Campaign
Please read in entirety.
What is the Member Referral Campaign?
The Y is an organization dedicated to strengthening the communities in which it serves. As part of our focus on youth development, healthy living and social responsibility, we are launching the Member Referral program. During this program, we are calling on our existing members to help us strengthen and our community to become healthier by inviting their friends and family to join the Y. When a member helps us to create a healthier community by referring a member, both the member and the friends and family they bring to the Y will receive a 20% reduction off the standard rate of membership.
Can I refer more than one friend or family member?
Yes. There is no limit on the number of friends or family members you can refer to the Y. As long as one friend or family remains active in the Member Referral Program you will continue to enjoy the member referral rate
How long is this reduced rate valid?
The reduced rate received from participating in the Member Referral Program is good for as long as both parties remain members. Should one of you cancel your membership, the remaining member has thirty (30) days to refer another friend or family member to join. If the remaining member does not refer another friend or family member to join within 30 days, the reduced membership rate will return to the standard rate for the specified membership type.
Will the Member Referral rate ever increase?
Yes. Future nominal rate increases will be applied to the Member Referral rate, but the 20% discount will still be applied to the updated rates.
Who is eligible to participate in this campaign?
Adult, Young Adult, Couple, One Adult Household, Household, and Youth membership members are eligible to participate, as long as their membership is active and up-to-date.
I pay for my membership annually. Can I still qualify for the reduced rate?
Members who pay annually will qualify for a credit on their next statement for each month that their referral is an active member.
I have a Silver & Fit or other insurance-based membership at the Y. Can I participate in the referral program?
Yes, you can still refer friends and family to participate in the referral program. Silver & Fit participants will not see a reduction in membership fees as this is a 3rd party reimbursement program. The friends and family you refer will enjoy the member referral rate.
Can a member leave and come back as another member’s friend to qualify for the reduced rate?
No. To qualify for the referral program as a new member, you cannot have had a Cortland YMCA membership for at least six months prior to your rejoining date.
I referred my friend and my friend joined. When do they receive their reduced rate?
The Member Referral rate will go into effect when the referred membership is purchased. The Member Referral rate for your membership will be reflected in the billing cycle following the join date of the friend or family you refer to join the Y.
I am currently receiving financial assistance. Can I refer a friend for this program?
Yes. We encourage all of our members to take this opportunity and help us to make our community a healthier place to live. Should your friend or family member decide to join they will receive the Member Referral membership rate for the membership category they select. Your membership will remain at your standard financial assistance rate or be reduced to the Member Referral rate for your current membership type, whichever is less. As always, if finances are a barrier, anyone can apply for financial assistance for membership.
Before the campaign began, I referred multiple families to join the Y. Can I receive a rate reduction based on their memberships?
No. The Member Referral rate reduction is only available to current members referring new members.
Can I upgrade or downgrade my membership if I am part of the 20/20 Referral Plan?
Yes. Your new membership rate upon upgrading or downgrading your account will reflect the 20% discount.
How do I get started?
Getting started is easy! All you have to do is come down to the Cortland YMCA to sign up. Or, if you’re interested in referring a friend, stop by the front desk to pick up our 20/20 Referral Guide and other membership brochures.